DEMA SmartTech: one platform for 120K+ connected devices
Resourcifi built DEMA Engineering an IoT mobile and web platform that centralizes monitoring, control, and reporting for the connected chemical dispensing equipment the company manufactures.
Multi-phase build with continuous delivery cycles.
The challenge
What DEMA SmartTech needed to solve.
DEMA Engineering manufactures chemical proportioners, injectors, and dispensers used in food service, warewash, laundry, dairy, and car wash operations. As that equipment became connected, operations teams had no unified way to see devices, consumption, alarms, and performance across distributed facilities. That gap made consistent reliability and data-driven decisions hard to deliver at scale.
Goals
Centralize visibility across thousands of connected dispensers, pumps, and sensors
Cut manual monitoring effort across plants and customer sites
Standardize device, facility, and user management across regions
Give multi-tenant deployments secure, role-based access
The solution
The platform holds a standard that an operator can trust a remote reading the same way they trust a gauge on the equipment in front of them.
What we built
The DEMA SmartTech build, screen by screen.
01 · Live equipment dashboard
Live equipment state, read at a glance
The home screen surfaces a connected unit's live readings, rack count, wash and rinse temperatures, set points, and trigger states, so an operator reads current conditions without walking the floor.
Live rack count, temperatures, and set points
Wash, rinse, and auto switch over triggers
Active alarm surfaced on the home screen
One tap into any connected dispenser
Real-time telemetryNative iOS and Android
9:41
‹Lab Conveyor
123Rack Count
90 F
Rinse Temperature
176 F
Wash Temperature
150
Setpoint
217
Conc.
Wash Trigger
Rinse Trigger
Auto Switch Over
Active Alarm ›
Home
Program Library
Training
02 · Equipment selector
Every connected unit, one tap away
Operators move from a site overview into a single device, picking a unit like Pinnacle, Lab CMA Door, or Lab Conveyor to drill into its live state and controls.
Site overview of all connected units
Pinnacle, CMA, and conveyor device types
Status and selection per unit
Device management within reach
Bluetooth and IoT pairingMulti-tenant access
9:41
Settings
Pinnacle 1
Lab CMA Door
Pinnacle SD
Lab Conveyor
Home
Program Library
Training
03 · Remote programming
Dispenser settings, set without a service call
Set point, feed rate, alarm, and rinse parameters are editable on one screen, putting configuration in the operator's hands instead of a technician's visit.
Concentration set point and feed rate
Feed limit, alarm delay, and rinse timing
Sanitizer speed and mode
Names and advanced settings per unit
Configurable thresholdsEncrypted API calls
9:41
‹Programming DispenserSave
Concentration Set Point200
Feed Rate5
Feed Limit01:00mm:ss
Alarm Delay00:30mm:ss
Rinse Speed50
Rinse Delay0sec
Rinse Length20sec
Sanitizer Speed50
Sanitizer Mode Off ▾
NamesAdvanced Settings
Home
Program Library
Training
04 · In-app training
Answers and instructions, built into the app
Programming references, model instructions, a parts guide, and installation videos sit in one place, so field teams self serve answers instead of waiting on support.
Programming and model references
Parts guide and instructions
Installation and feature videos
Direct link to the DEMA site
Self serve enablementField ready
9:41
Training
Programming Reference
Pinnacle Pro Instructions
Pinnacle Instructions
Parts Guide
Installation Video
Features Video
DEMA Website
Home
Program Library
Training
How we worked
From discovery to a production build.
01
Discovery
mapped industrial workflows and the connected device inventory
02
Architecture
multi-tenant model with role-based access from day one
03
Iterative delivery
shipped mobile, web, and integrations in parallel
04
Hardening
performance and security tuned before the scale rollout
05
Continuous cycles
delivered across phases with steady release cadence
Outcomes
The numbers the build moved.
120K+
Connected devices managed
99.8%
System uptime
35%
Reduction in manual monitoring effort
Outcome figures are sourced from the project record and reflect the platform at scale rollout.
The stack
What DEMA SmartTech runs on.
Mobile
Swift, Java
Native iOS and Android apps for field operators
Backend
REST APIs
Service layer connecting apps, devices, and dashboards
Connectivity
Bluetooth & IoT Integrations
Device pairing and telemetry from dispensers and sensors
