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HGE Healthcare: a telemedicine platform that catches a COPD flare before it becomes an ER visit

Resourcifi built HGE Healthcare, a remote COPD management platform that pairs a calm daily check-in for patients with a real-time risk dashboard for clinicians, so a rising symptom triggers an alert and a call instead of an admission.

Talk to our healthcare app team See the outcomes

92% Patients avoided or reduced ER visits

600+ projects 95% repeat clients 4.9 on Clutch

Industry

Healthcare & Life Sciences

Engagement

Long-term Partnership

Platform

iOS, Android, Web

Services delivered

7 workstreams

Timeline

Multi-year platform development and expansion across locations.

The challenge

What HGE Healthcare needed to solve.

People living with COPD often slide toward a flare for days before anyone notices, and by then the only option left is the emergency room. HGE Healthcare needed daily symptom reporting that patients would actually keep up with, paired with a nurse and clinician view that surfaces the riskiest patients first, so a care team can step in early. The whole system had to feel clinical, calm, and trustworthy on both iOS and Android.

Goals

Make a daily symptom check-in quick enough to keep a habit
Flag rising risk automatically and route it to the care team
Give clinicians a real-time list sorted by who needs review
Connect patients to telehealth visits without leaving the app
Engineer the platform to safeguard sensitive health data

The solution

Resourcifi designed and built HGE Healthcare as native iOS and Android apps on a clinical data platform with real-time alerting. Patients see a single wellness score, a ninety second check-in, and their vitals; clinicians see a triage list where high risk, monitor, and stable patients are colour coded and a week of daily status reads at a glance. When a check-in trends the wrong way, an automated alert moves the patient up the clinician's queue and into a telehealth visit.

What we built

The HGE Healthcare build, screen by screen.

01 · Clinician triage and home

The riskiest patients, surfaced first

The clinician home opens on a count of high risk, monitor, and stable patients, then a review list where each patient carries a risk badge and a week of colour coded daily status.

High risk, monitor, and stable counts
Priority, all, and flagged tabs
A week of daily status squares
Latest vitals and a review action

iOS nativeClinical data systems

9:41

HGE Health

Clinical COPD

⋯

Friday, April 24

Good morning, Dr. Chen

High risk

Monitor

148

Stable

Priority (7)All patientsFlagged

Patients needing review

Eleanor Matthews

F, 68, GOLD Stage 3

High risk

SpO2 88% · Prednisone 40mgReview →

Jacob Sinclair

M, 71, GOLD Stage 2

Monitor

SpO2 93% · Increased coughReview →

02 · Patient home and wellness

One clear score for the day

The patient home leads with a green wellness score and a plain reading of how breathing looks today, followed by the daily check-in prompt and the latest heart rate and oxygen vitals.

Today's wellness score with a ring
A plain-language status line
Daily check-in prompt with Start
Heart rate and SpO2 vitals

Android nativeTelemedicine platform

9:41

Welcome back

Hi, Margaret

82/100

Today's wellness score

Good

Your breathing is steady today, keep up with your inhaler schedule.

✓

Daily check-in due

Takes about ninety seconds

Start

Your vitals

Heart rate

74 bpm

Resting, normal

Oxygen SpO2

96%

Stable

03 · Daily check-in

A check-in that takes about ninety seconds

The daily check-in asks how breathing feels on a simple slider, then a few symptom chips, so a patient can report in under two minutes and the result feeds the risk engine.

Breathlessness on a guided slider
Tap to add today's symptoms
Inhaler and medication prompts
Submitted in about ninety seconds

Real-time alertingClinical data systems

9:42

‹

Daily check-in

Step 1 of 3, about ninety seconds

How is your breathing today?

EasyA little shortVery hard

Any symptoms today?

More coughWheezingTight chestMore phlegmTiredFever

Used your inhaler today?

Reliever, as prescribed

YesNo

⚠️Your last two check-ins trended up, this report goes straight to your care team.

Submit check-in

04 · Vitals and trends

Vitals that read over time

The trends view holds oxygen and heart rate with a ring and a chart, so a patient and their care team can see whether the last week is steady, improving, or sliding.

SpO2 ring with the current reading
Heart rate over the week
Steady, improving, or warning state
Shared with the care team

Clinical analyticsiOS native

9:43

‹

Vitals & trends

This weekMonth3 months

96%SpO2

Oxygen saturation

Steady this week

Holding in your normal range, no alerts raised.

Heart rate

74 bpm avg

Normal

MTWTFSS

Shared with your care team

BreathlessnessMild this week

Reliever use2 days

Check-ins logged7 of 7

05 · Telehealth visit

A visit with the care team in app

When a flag goes up, the patient sees their next telehealth visit, the care team on the call, and a single button to join the video, all without leaving the app.

Upcoming visit with date and time
Care team and assigned nurse
One tap to join the video
Notes shared back to the record

Telemedicine platformAndroid native

9:44

‹

Telehealth

Your COPD care team

Next visitIn 25 min

Today, 10:15 AM

Video review, COPD follow-up

Dr. Alan Chen

Pulmonologist

Join ▶

Your care team

Nurse Priya Anand

Assigned COPD nurse

☎

Maria Lopez

Care coordinator

✉

Before your visit

Have your inhaler nearby and your latest SpO2 reading ready, your check-in is already shared.

Join video visit

06 · Care plan and profile

Care plan, education, and account

The profile holds the patient's COPD care plan, education tied to their condition, connected vitals devices, and privacy controls on a platform engineered to safeguard health data.

COPD care plan and goals
Education for the condition
Connected vitals devices
Privacy and data controls

Patient educationClinical data systems

9:45

Edit

Margaret Hayes

COPD, GOLD Stage 2

Stable ✓Care team of 3

My care plan

Daily inhaler, weekly check-ins

›

COPD education

Breathing, triggers, and flares

›

Connected devices

Pulse oximeter paired

›

Privacy & data

Engineered to safeguard your data

›

How we worked

From discovery to a production build.

Discovery

map the COPD care pathway and risk signals with clinical input

Clinical design

shape the wellness score, risk tiers, and the triage list

Build

ship native apps, the check-in, and the dashboard on a shared platform

Integration

connect the alerting engine, telehealth, and clinical data systems

Validation

review the flow with clinicians and launch on both stores

Resourcifi engineers building the HGE Healthcare mobile app

Outcomes

The numbers the build moved.

76%

Improved quality of life metrics

91%

Better COPD understanding

92%

Patients avoided or reduced ER visits

The stack

What HGE Healthcare runs on.

Mobile

iOS native

Native iPhone app for patients and clinicians

Mobile

Android native

Native Android app at feature parity

Platform

Clinical data systems

Patient records, vitals, and trends

Realtime

Telemedicine and alerting

Visit coordination and automated risk alerts

Related case studies

Mobile App Development

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